Terms of Service
These Terms of Service (“Terms”) govern access to and use of LinarBot (“we”, “us”, “our”) and related websites, dashboards, APIs, and services (collectively, the “Service”). By using the Service, you agree to these Terms.
1. The Service
LinarBot provides a software platform for businesses to connect messaging channels, configure AI assistants, manage conversations, and related tools. Features may change over time.
2. Accounts and access
- You must provide accurate registration information and keep credentials secure.
- You are responsible for all activity under your account and authorized users.
- We may suspend access for violations, security risks, or non-payment.
3. Tenant responsibilities
Business customers using the Service agree to:
- Obtain all rights and consents needed to message their end customers
- Comply with applicable laws, including messaging, privacy, and consumer protection rules
- Follow third-party platform policies (including Meta / WhatsApp Business and Commerce policies)
- Not use the Service for spam, fraud, harassment, illegal content, or unauthorized surveillance
- Configure bots and automations responsibly, including clear disclosure where required
4. Acceptable use
You may not:
- Reverse engineer, scrape, or overload the Service
- Attempt unauthorized access to other tenants’ data
- Upload malware or interfere with platform security
- Use the Service in ways that violate third-party terms or applicable law
5. Third-party integrations
Connecting WhatsApp, Telegram, Meta, or other channels requires compliance with those providers’ terms. We are not responsible for outages, policy enforcement, or account restrictions imposed by third parties.
6. AI-generated content
AI responses may be inaccurate or incomplete. You are responsible for reviewing automated outputs, configuring safeguards, and providing human handoff when appropriate. We do not guarantee specific business outcomes.
7. Fees and subscriptions
Paid plans, usage limits, and billing terms are described at signup or in your dashboard. Fees are non-refundable except where required by law or explicitly stated otherwise.
8. Intellectual property
We retain ownership of the Service, software, branding, and documentation. You retain ownership of your content and grant us a limited license to host, process, and transmit it solely to operate the Service.
9. Confidentiality and data
Our handling of personal data is described in the Privacy Policy. You must not misuse data obtained through the Service.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM USE OF THE SERVICE.
12. Termination
You may stop using the Service at any time. We may terminate or suspend access for breach of these Terms. Provisions that by nature should survive termination will remain in effect.
13. Changes
We may modify these Terms by posting an updated version on this page. Continued use after changes become effective constitutes acceptance.
14. Governing law
These Terms are governed by applicable local laws unless otherwise required by mandatory consumer protections in your jurisdiction.
15. Contact
Questions about these Terms: legal@linarbot.com